RPA Development: Building a Bot-Enabled Email Response System

July 4, 2022

Our RPA development team automated an email response system to analyze email content, identify requested topics, and deliver instant personalized responses to users. For complex email requests, the system automatically escalates them to the relevant customer support agent, providing the complete communication history. The use of intelligent process automation scheduling in UiPath ensures better scalability and prioritization.


Increased Customer Acquisition


22 Jul, 2024