Helping you personalize your customer journey

CRM
Consulting

Strategic and alignment to customer needs is a crucial factor to be considered while planning for a CRM solution. NeoSOFT CRM consulting services perform a thorough analysis to deliver personalized customer experiences and devise capabilities to create value combined with a long-term impact. We understand the importance of creating the right experience through the right channel at the right time, and therefore our outcomes are more robust, efficient, and profitable. Our CRM experts conduct a strategized approach while recommending to businesses a viable CRM roadmap.

  • Maturity Assessment
  • Evaluate existing ecosystem
  • Process Analysis
  • Roadmap to value
  • Mobility and Transformation agendas

Custom
Development

Our approach to custom CRM development is centered on value and enablement. With each business having unique requirements we adopt a holistic view to introduce personalized strategy and help businesses think big, start small, and grow fast. We are determined to enhance your customer relationships by developing custom CRM solutions that are tailored to your business needs. With fast-changing dynamics of customer relationships and experiences winning over transactions, we build CRM systems that meet customer-centric goals, have greater precision, and quantify and predict customer behavior.

  • Custom CRM software development
  • CRM module development
  • CRM implementation
  • Managed services
  • DevSecOps practices

CRM
Customization

Keeping customization as its core focal point, NeoSOFT with its specialized know-how is adept at seamless CRM integration and implementation with the existing enterprise architecture for increased efficiencies. With our proven approach we enable businesses to harness the full power of a CRM system and deliver an integrated solution that addresses every component of CRM optimization. Right from clearly defined directives and processes, system configuration, and integration to a euphoric frontline adoption, we check the level of maturity and integrate all perspectives necessary for overall Digital CRM success.

  • Product configuration
  • Customization
  • Data management
  • Integration
  • Mobile enablement

CRM
Migration

NeoSOFT has successfully delivered next-generation customer experiences for its clients by helping them migrate their legacy CRM systems to sustainable and robust technology platforms. With the growing importance of business process optimization, organizations find the need for CRM migration services and integrate all the necessary tools into a single structure to establish a flexible CRM system. Automation which is the buzzword, industries now look at scaling up their processes speed by the adoption of automated tools that yield a better CX and help achieve a greater ROI.

  • CRM legacy applications migration
  • On-premise CRM to cloud CRM
  • CRM version upgrades
  • CRM data migration
  • CRM backups

CRM
Consulting

Strategic and alignment to customer needs is a crucial factor to be considered while planning for a CRM solution. NeoSOFT CRM consulting services perform a thorough analysis to deliver personalized customer experiences and devise capabilities to create value combined with a long-term impact. We understand the importance of creating the right experience through the right channel at the right time, and therefore our outcomes are more robust, efficient, and profitable. Our CRM experts conduct a strategized approach while recommending to businesses a viable CRM roadmap.

  • Maturity Assessment
  • Evaluate existing ecosystem
  • Process Analysis
  • Roadmap to value
  • Mobility and Transformation agendas

Custom
Development

Our approach to custom CRM development is centered on value and enablement. With each business having unique requirements we adopt a holistic view to introduce personalized strategy and help businesses think big, start small, and grow fast. We are determined to enhance your customer relationships by developing custom CRM solutions that are tailored to your business needs. With fast-changing dynamics of customer relationships and experiences winning over transactions, we build CRM systems that meet customer-centric goals, have greater precision, and quantify and predict customer behavior.

  • Custom CRM software development
  • CRM module development
  • CRM implementation
  • Managed services
  • DevSecOps practices

CRM
Customization

Keeping customization as its core focal point, NeoSOFT with its specialized know-how is adept at seamless CRM integration and implementation with the existing enterprise architecture for increased efficiencies. With our proven approach we enable businesses to harness the full power of a CRM system and deliver an integrated solution that addresses every component of CRM optimization. Right from clearly defined directives and processes, system configuration, and integration to a euphoric frontline adoption, we check the level of maturity and integrate all perspectives necessary for overall Digital CRM success.

  • Product configuration
  • Customization
  • Data management
  • Integration
  • Mobile enablement

CRM
Migration

NeoSOFT has successfully delivered next-generation customer experiences for its clients by helping them migrate their legacy CRM systems to sustainable and robust technology platforms. With the growing importance of business process optimization, organizations find the need for CRM migration services and integrate all the necessary tools into a single structure to establish a flexible CRM system. Automation which is the buzzword, industries now look at scaling up their processes speed by the adoption of automated tools that yield a better CX and help achieve a greater ROI.

  • CRM legacy applications migration
  • On-premise CRM to cloud CRM
  • CRM version upgrades
  • CRM data migration
  • CRM backups

Cultivating a thriving CRM Ecosystem

NeoSOFT helps your business collaborate with leading CRMs

Path-breaking engineering for some of the most recognizable brands.

MS-Dynamics CRM customization for a leading aviation entity

Our client is a renowned business leader in the aviation industry and had MS-Dynamics CRM in place to perform its customer relationship activities. After the launch of its new campaign that offered travel rewards and points to its loyal customers, the client wanted to build an extension in the existing CRM to plug in the new initiative. NeoSOFT CRM experts deployed its capabilities to seamlessly develop a custom module and integrated it with flawless agility.

4x

Return on Investment

MS-Dynamics CRM customization for a leading aviation entity

CRM legacy modernization for a reputed furniture manufacturer with retail EBOs

The client is well-known for its wooden furniture manufacturing products that stand out from the market competition by the virtue of its product design, quality, and aesthetics. Owing to the adoption of legacy systems since their inception, the client had a dire need to upgrade their technology and introduce modernized systems to enhance their customers' experiences. As their digital partners, NeoSOFT devised a technology roadmap to build successful and sustained capabilities in the new modernized version of its CRM system. 

8x

Improved Business Efficiency

CRM legacy modernization for a reputed furniture manufacturer with retail EBOs

Leading by Passion. Driven by Innovation

4000+Talent
Pool

2000+Products
Engineered

1500+Happy
Clients

22+Industries
Served

Let's Get Started

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    You can also email us directly at info@neosofttech.com