Sustainable, cost-effective, and superior IMS to help you make informed decisions

Managed IMS Services

Hybrid Cloud Services

Application Operations

Service Integration and Management (SIAM)

Enterprise System Management

Network and Security

ITIL Process Design

Infrastructure Architecture and IT Selection

Infrastructure Analytics

Data Center Management

Managed IMS Services

NeoSOFT is one of the leading players in the Managed IMS Services space and covers the entire spectrum of IT infrastructure - cloud computing, DevOps consultancy, digital workplace solutions, network & security, data center management, service integration, etc.

Hybrid Cloud Services

NeoSOFT can help you accelerate your cloud initiatives with hybrid & multi-cloud infrastructure solutions by successfully and seamlessly implementing design, deployment, and migration services, cloud automation, support, and security, as well as modern data centers with autonomics & orchestration proficiencies for our clients worldwide.

Application Operations

Linking applications and infrastructure is key to obtaining an integrated, realistic, and agile perspective of your business. NeoSOFT has an excellent track record in implementing top-quality methodologies, models, and processes to create robust, accountable standardization as well as faster problem resolution.

Service Integration and Management (SIAM)

Our SIAM best practices create a favorable atmosphere by organizing your ecosystem to address customer requirements. NeoSOFT’s capabilities infuse innovation and collaboration, and competitive balance. Our evaluation, approach to service integration, cutting-edge service integration, management & consulting solutions, and service assessment framework support enterprises.

Enterprise System Management

The role of Enterprise System Management becomes indispensable as your company grows. NeoSOFT is reputed for its capabilities in this space, offering a range of software solutions to support the complex requirements of your business, especially if it is multifaceted and geographically dispersed. Our solutions facilitate enhanced planning, productivity, scalability, better performance insights, and data-driven business decisions.

Network and Security

Our highly skilled team combines experience and best-in-class resources and we are recognized for our superior skills in network design, configuration and implementation, security vulnerabilities, network protocol implementation, authentication and authorization, and audits by our customers in banking, manufacturing, banking, e-commerce, healthcare, retail, SaaS, and sectors.

ITIL Process Design

A robust and practical ITIL process enables you to maintain that necessary technology by establishing best practices and procedures. Our clients have leveraged our skills in ITIL process design to reduce ownership costs, make informed decisions and deliver quality customer experiences to grow their businesses.

Infrastructure Architecture and IT Selection

Our team employs proven and integrated infrastructure models with accurate detail and relevance for your different stakeholders. If your existing IT infrastructure needs enhancement, we work towards optimizing modules, restructuring, and making it process-oriented – all this and more to improve the overall performance of your IT systems.

Infrastructure Analytics

NeoSOFT’s infrastructure analytics helps you lower your operational costs, allocate greater emphasis on your core business, and obtain higher efficiencies through rigorous process analysis and enhancement. Our customers benefit from improved efficiencies and productivity along with accessibility to information wherever they are, with proper authentication.

Data Center Management

We manage complex growing data and IT environments in a relatively straightforward but personalized way to ensure that tasks such as data backup migration and optimization, disaster recovery solutions, AD/LDAP services, data center lifecycle management, and remote monitoring are fine-tuned to meet your unique business needs.

Strategic planning, collaborative teams, and superior tools to meet diverse digital infrastructure needs

Well-aligned teams

A holistic management plan forms the backbone of our approach. We leverage extensive and cohesive insights in consulting, technology, and execution models to formulate and deploy the most effective strategies to manage IT infrastructure and achieve desired business outcomes.

Automation for systematic efficiencies

We aim to provide you with robust, predictable, and scalable infrastructure management services, extending across the infrastructure lifecycle. Automation and automated remediation workflows ability form a critical component of our approach to ensure superior IMS within continuously evolving infrastructure environments.

Adaptability

We manage customers’ IT infrastructure requirements to facilitate business viability. One of the critical pillars of our approach is ensuring adaptability to enable your enterprise to scale seamlessly and successfully meet both opportunities and risks within the milieu.

AI-driven

Every enterprise’s IT infrastructure management evolves with more complex and more significant volumes of data. We supplement AI-driven analysis technology with existing monitoring ensuring efficient tracking of trends to foresee unusual situations, implement preventive measures and enhance your overall IT Infrastructure.

Value-driven and customer-centric

You are assured of round-the-clock support, proactive maintenance, and speedy turnaround. With this assurance, you are secured to scale business volumes and offer your customers a superior interaction without worrying about operational challenges, unplanned outages, and unproductive downtime.

Compliances

As your IMS provider, all compliance obligations (including GDPR) - on systems managed by us - become our responsibility. Our teams are well-versed in compliance guidelines the world over. This further frees you of regulatory hassles, allowing you to use your resources more productively.

Path-breaking engineering for some of the most recognizable brands

Delivered a customized solution that led, managed, and supported the client’s long-term internal IT investments

Implementation of proactive IT-support optimized remote and on-site monitoring, maintenance, and management of the client’s entire IT infrastructure, including all critical business applications such as Email, Networking, and Telecom. The development of a custom dashboard enabled ITIL technicians to view issues in real-time and pro-actively mitigate risk, and quickly resolve issues while increasing the depth of coverage of IT operations.

30%

Increased Cost-Optimization

Delivered a customized solution that led, managed, and supported the client’s long-term internal IT investments

Automated managed cloud services to enhance operational efficiencies and improve processes

Designed the support framework, configured baselines, and provided managed services support to streamline the client’s cloud operations, security operations, and application support. Facilitating holistic support to over 60 instances of infrastructure in the AWS cloud environment. Our approach automated ticket handling based on the workflow defined for each category to achieve significant cost savings and streamline operations.

20%

Increased Operational Efficiency

Automated managed cloud services to enhance operational efficiencies and improve processes

Streamlining IT infrastructure operational strategies to achieve high control and visibility

Leveraging our proven legacy infrastructure transformation methodology, we migrated the clients’ operations including applications and toolsets to a next-gen data center. Our team of expert engineers also migrated the workload to a private cloud infrastructure to increase accessibility and streamline workflow processes, thus reducing IT operations costs. This further facilitated increased business agility, reduce the complexity of processes, and ensure enhanced security,

40%

Decreased IT Operations Cost

Streamlining IT infrastructure operational strategies to achieve high control and visibility

Improved uptime of IT infrastructure availability through proactive monitoring

Leveraging an ITIL-based service delivery framework ensured seamless and uninterrupted IT operations through proactive monitoring. This enabled the client to ensure high availability of resources, and reduce the cost of downtime and losses incurred due to interrupted IT operations. Additionally, the integration of 24/7 support featuring certified and skilled resources enabled the client to concentrate solely on business priorities.

99%

Uninterrupted Uptime

Improved uptime of  IT infrastructure availability  through proactive monitoring

Leading by Passion. Driven by Innovation

4000+Talent
Pool

2000+Products
Engineered

1500+Happy
Clients

22+Industries
Served

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    You can also email us directly at info@neosofttech.com