• Global - English

Sustainable, economic, and battle-tested infrastructure management services

Managed IMS Services

Hybrid Cloud Services

Application Operations

Service Integration and Management (SIAM)

Enterprise System Management

Network and Security

ITIL Process Design

Infrastructure Architecture and IT Selection

Infrastructure Analytics

Data Center Management

Infrastructure management services for diverse digital infrastructure needs

Well-aligned teams

A holistic management plan forms the backbone of our approach. We leverage extensive and cohesive insights in consulting, technology, and execution models to formulate and deploy the most effective strategies to manage IT infrastructure and achieve desired business outcomes.

Automation for systematic efficiencies

We aim to provide you with robust, predictable, and scalable infrastructure management services, extending across the infrastructure lifecycle. Automation and automated remediation workflows ability form a critical component of our approach to ensure superior IMS within continuously evolving infrastructure environments.

Adaptability

We manage customers’ IT infrastructure requirements to facilitate business viability. One of the critical pillars of our approach is ensuring adaptability to enable your enterprise to scale seamlessly and successfully meet both opportunities and risks within the milieu.

AI-driven

Every enterprise’s IT infrastructure management evolves with more complex and more significant volumes of data. We supplement AI-driven analysis technology with existing monitoring ensuring efficient tracking of trends to foresee unusual situations, implement preventive measures and enhance your overall IT Infrastructure.

Value-driven and customer-centric

You are assured of round-the-clock support, proactive maintenance, and speedy turnaround. With this assurance, you are secured to scale business volumes and offer your customers a superior interaction without worrying about operational challenges, unplanned outages, and unproductive downtime.

Compliances

As your Infrastructure Management Service provider, all compliance obligations (including GDPR) - on systems managed by us - become our responsibility. Our teams are well-versed in compliance guidelines the world over. This further frees you of regulatory hassles, allowing you to use your resources more productively.

Path-breaking engineering
for some of the most recognizable brands

IMS that led, managed, and supported the client’s long-term internal IT investments

Implementation of proactive IT-support optimized remote and on-site monitoring, maintenance, and management of the client’s entire IT infrastructure, including all critical business applications such as Email, Networking, and Telecom. The development of a custom dashboard enabled ITIL technicians to view issues in real-time and pro-actively mitigate risk, and quickly resolve issues while increasing the depth of coverage of IT operations.

30%

Increased Cost-Optimization

IMS that led, managed, and supported the client’s long-term internal IT investments

Automated managed cloud services to enhance operational efficiencies and improve processes

Designed the support framework, configured baselines, and provided managed services support to streamline the client’s cloud operations, security operations, and application support. Facilitating holistic support to over 60 instances of infrastructure in the AWS cloud environment. Our approach automated ticket handling based on the workflow defined for each category to achieve significant cost savings and streamline operations.

20%

Increased Operational Efficiency

Automated managed cloud services to enhance operational efficiencies and improve processes

Streamlining IT infrastructure operational strategies to achieve high control and visibility

Leveraging our proven infrastructure transformation methodology, we migrated the clients’ operations including applications and toolsets to a next-gen data center. Our team of expert engineers also migrated the workload to a private cloud service provider to increase accessibility and streamline workflow processes, thus reducing IT operations costs. This further facilitated increased business agility, reduced the complexity of processes, and ensured enhanced security.

40%

Decreased IT Operations Cost

Streamlining IT infrastructure operational strategies to achieve high control and visibility

Improved uptime of IT infrastructure availability through proactive monitoring

Leveraging an ITIL-based service delivery framework ensured seamless and uninterrupted IT operations through proactive monitoring. This enabled the client to ensure high availability of resources, and reduce the cost of downtime and losses incurred due to interrupted IT operations. Additionally, the integration of 24/7 support featuring certified and skilled resources enabled the client to concentrate solely on business priorities.

99%

Uninterrupted Uptime

Improved uptime of IT infrastructure availability through proactive monitoring

Leading by Passion. Driven by Innovation

4000+Talent
Pool

2000+Products
Engineered

1500+Happy
Clients

22+Industries
Served

Blogs

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December 2, 2024

The Future of Software as a Service: Trends and Innovations
  • Software Development

The Future of Software as a Service: Trends and Innovations

November 26, 2024

Future Frontiers: Decentralized Applications in the Blockchain Industry
  • Application development

Future Frontiers: Decentralized Applications in the Blockchain Industry

October 28, 2024

Sky’s the Limit: Overcoming Cloud Migration Challenges
  • Software Development

Sky’s the Limit: Overcoming Cloud Migration Challenges

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    You can also email us directly at info@neosofttech.com