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27 May, 2020
The COVID-19 crisis has changed the way we lived some time back. Education which was channelized through schools/institutions in different formats, has now got a new look. Virtual classrooms, online exams, online forums, activities, etc. are no longer introduced by few. And soon, it will be a new normal for every education organization moving forward.
EdTech is the now the buzz and Artificial Intelligence (AI) is making significant inroads in the education industry. What has helped the most is the fact that the younger generation is quick to embrace new technologies. Integrated with Facebook, Twitter, Skype, and other social media apps, the Conversational AI in the form of educational chatbots can engage students and provide short but valuable information.
What is Conversational AI?
Conversational AI, as a subset of Artificial Intelligence (AI), can enable the user and the machine to interact in the user’s spoken or written natural language, just as he/she would, when interacting with a human. It places the responsibility on the technology interface to learn what the user wants and to adapt accordingly, rather than the user having to learn the technology, saving time, and enhancing the user experience.
Ease of Learning
The most useful and sought-after application of AI is the automated, intelligent tutoring system that provides a personalized learning environment to study in and then analyses the students’ responses and their patterns of interaction with the learning content.
Enhanced Student Engagement
Students prefer texting to any other form of communication. They are active across all instant messaging platforms and social media. Whether they want to communicate with each other, research topics, or find help with their assignments, they reach out through these platforms.
Safe and Secure Feedback
A very important and significant aspect of the learning process is feedback, whether it comes from a student and is directed towards the teachers or the other way around. Feedback helps students in identifying the topics that require extra attention, as well as, helps teachers figure out areas that they can improve their teaching abilities in.
AI-Based Teaching Assistants
Students often put ‘do my assignment’ requests over the internet to find an assistant who can help them in completing their assignment or to get a clearer explanation of a specific topic that they are struggling with. Similarly, teachers also want help in simplifying their everyday tasks.
24/7 Student Assistance
This generation is so used to getting everything instantly — whether it is sending an email, making a purchase, or posting a picture — it likes it done in as few clicks as possible. The educational institutions must also speed up their student communication process to draw the attention of this fast-paced generation.
Better Support for Students
It is imperative that every institution guides its students thoroughly by giving them timely and accurate information. But it is nearly impossible to make sure each student is being taken care of fully without any technological intervention.
In Conclusion
In the unprecedented times that we all currently find ourselves in, virtual learning is set to become an essential part of every educational institution. Conversational AI will not only benefit the overall teacher-student interaction and improve the classroom environment, but will also enhance the learning experience for the students.
Source: MC.AI