Guest Experience

January 4, 2023

Advanced technology has become an integral part of the hospitality industry as digital transformation takes the front seat in impacting the guest experience. Differentiation is the key here as the competition keeps raising the bar and customers demand more. NeoSOFT leverages smart technologies such as AR/VR, IoT, RPA, blockchain, and more to improve the guest experience from pre-arrival through post-checkout. Our digital engineering services aim at delivering exceptional CX and built ever-lasting experiences.

  • Augmented reality for destination experience
  • Smart hotels
  • Contactless check-ins/check-outs
  • In-room digital assistant
  • Humanized interactions via chatbots