Improved uptime of IT infrastructure availability through proactive monitoring
June 17, 2022
Leveraging an ITIL-based service delivery framework ensured seamless and uninterrupted IT operations through proactive monitoring. This enabled the client to ensure high availability of resources, and reduce the cost of downtime and losses incurred due to interrupted IT operations. Additionally, the integration of 24/7 support featuring certified and skilled resources enabled the client to concentrate solely on business priorities.